Cancellation & weather policy
Standard cancellation
| When you cancel | Refund |
|---|---|
| 48+ hours before departure | 100% refund |
| 24–48 hours before departure | 50% refund |
| Less than 24 hours before departure | No refund |
| No-show | No refund |
Weather
- Free reschedule or full refund when winds exceed 15 knots at Marina Frapa
- Free reschedule when the harbourmaster issues a small-craft warning
- Captain Ivan makes the call by 07:00 on the day of your trip
- Weather decisions are based on official Croatian Meteorological Service forecasts
- We never sail in unsafe conditions, regardless of guest preference
Mid-trip cuts
If we have to return early due to a weather change while you’re already at sea, we refund the unused hours pro-rata.
How to cancel
WhatsApp +385 91 600 1201 or email [email protected]. We process refunds via the original Stripe payment within 3–5 business days.